Shipping Policy

At ItsyNest, we’re committed to delivering your orders accurately, in good condition, and on time. Please review our shipping policy to understand our procedures and commitments:

1. Nationwide Coverage:

We ship to all serviceable pincodes across India through trusted logistics partners, including IndiaPost, Delhivery, EcomXpress, and Bluedart.

2. Free Shipping Threshold:

Enjoy free shipping on orders with a cart value above Rs. 399. For orders below Rs. 399, shipping charges are applicable based on the destination.

3. Shipping Partners:

We work with leading shipping partners to ensure reliable and timely delivery of your orders. Our partners include IndiaPost, Delhivery, EcomXpress, and Bluedart, renowned for their efficiency and service quality.

4. Order Processing Time:

Most orders are dispatched either on the same day or the next day. However, in certain circumstances, such as high order volumes or unforeseen events, order processing may take 1-2 days.

5. Real-Time Tracking:

Once your order is dispatched, you’ll receive a unique tracking ID to monitor your shipment’s progress in real-time. You can track your order on our website or through the courier partner’s platform for convenience.

6. Secure Packaging:

We ensure that your products are securely packaged to prevent damage during transit. If you notice any tampering or damage to the packaging upon receipt, please contact us immediately for assistance.

7. Delivery Timeframe:

While we aim for timely delivery, please note that delivery times may vary based on your location, shipping method, and external factors such as weather conditions or logistical challenges. Estimated delivery times will be provided at checkout.

8. Customer Support:

Our customer support team is available to assist you with any queries or concerns regarding your order. You can reach out to us through WhatsApp at +91 7483788177 (Monday to Saturday, 10:30 am to 8:30 pm) or via email at care@itsynest.com.

9. Return and Exchange Process:

We have a hassle-free return and exchange policy in place. For details on how to initiate returns or exchanges, please refer to our Returns and Refunds Policy on our website.

10. Transparency and Communication:

We believe in transparent communication with our customers. In case of any delays or issues with your order, we’ll proactively inform you via email or SMS, keeping you updated throughout the process.